ASPIRE

Shipping Information

At Aspire, we aim to process and dispatch all orders as quickly as possible while ensuring your items are carefully packed and delivered safely.

Shipping Locations

We currently ship within the United Kingdom only.

At this time, we do not offer international shipping, but we hope to expand to additional locations in the future.

Order Processing Times

From placing your order to you receiving your order typically takes 2-4 days.

•    Orders placed Monday to Friday are usually processed and dispatched the same working day if placed before 2pm. After 2pm will be the next working day.

    •    Orders placed on Saturday after 12:00pm will be processed on Monday

    •    Orders placed on Sunday will be processed on Monday

Please note that processing times may vary slightly during busy periods such as product launches, promotions, or public holidays.

UK Delivery – Royal Mail Tracked 48

We ship all UK orders using Royal Mail Tracked 48, providing tracking updates and reliable delivery.

Free delivery on orders over £50

£4.99 delivery on orders under £50

Once dispatched, delivery typically takes 2–3 working days.

Tracking Your Order

After your order has been dispatched, you will receive an email confirmation containing your Royal Mail tracking number so you can follow your parcel’s progress.

Do you offer next-day delivery?

We don’t currently offer this service but orders are processed the same or next day.

Lost or Delayed Orders

If your order has not arrived within 7 working days of dispatch, please contact us at contact@aspiregymwear.com and our customer support team will be happy to investigate and assist you.

Important Information

    •    Delivery times are estimates and may occasionally be affected by Royal Mail service delays or external factors

    •    Deliveries take place Monday to Saturday (excluding bank holidays)

    •    Please ensure all delivery details are correct when placing your order

How do I choose the right size?

Each product includes a size guide to help you find the best fit.

📏 The size guide is available in the last product image.

If you’re between sizes, we recommend sizing up for comfort.

Returns, Refunds & Exchanges Policy

Thank you for shopping with Aspire. We want you to love your purchase, however we understand that sometimes a return or exchange may be needed. Please read the information below carefully.

Order Changes or Cancellations

Once an order has been placed, we may not be able to make changes or cancel it as orders are processed quickly.

If you need to make a change, please contact us as soon as possible and we will do our best to help.

Contact information can be found here or contact@aspiregymwear.com

Returns on Change of Mind

You may request a return within 14 days of receiving your order.

To be eligible for a return, items must be:

    •    Unworn and unwashed

    •    Clean and in original condition

    •    With all original tags attached

    •    Where reasonably possible, returned in original packaging

For hygiene reasons, underwear, socks, and water bottles cannot be returned or refunded, unless faulty.

Exchanges

We offer exchanges for different sizes or colours, subject to availability.

Option A – Direct Exchange

If your requested size or colour is available, we will exchange your returned item once it has been received and inspected.

Option B – Store Credit

If the requested item is out of stock, we will issue store credit for the value of the returned item to be used on a future purchase.

To request an exchange, please contact contact@aspiregymwear.com with your order number and details of the item you wish to exchange.

Return Postage

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

We recommend using a tracked service to ensure your return arrives safely.

Refund Processing

Once your return is received and approved, refunds will be processed to the original payment method within 10 working days.

Legal Rights (UK Consumers)

Under UK consumer law, you have the right to cancel most online purchases within 14 days of receiving the goods, even if you change your mind.

Returned items must be unworn, unwashed, in original condition, with tags attached and, where reasonably possible, in original packaging.

We reserve the right to refuse refunds for items that show signs of wear, damage, staining, or are not returned in a resaleable condition.

This policy is offered in addition to your statutory rights.

Return Address

Please return all items to:

Aspire Apparel Ltd

Flat 20

24 Elliot Street

Plymouth

PL1 1BE

United Kingdom

For delivery details, please see our Shipping Information page.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us at:

contact@aspiregymwear.com

Are your products suitable for high-impact training?

Our activewear is designed for training, movement and everyday performance.

For high-impact activities, we recommend checking the product description for support and fit details.

Product Care

To keep your ASPIRE pieces looking and feeling their best, we recommend following the care instructions below:

    •    Cold wash at 30°C

    •    Wash with similar colours

    •    Do not tumble dry

    •    Do not bleach

    •    Do not iron

    •    Do not use fabric softener

    •    Hang dry only

Our fabrics are designed to be soft, sculpting, and 4-way stretch. Following these care instructions will help maintain the fit, stretch and performance of your activewear.

What payment methods do you accept?

We accept:

    •    Credit & Debit Cards

    •    Apple Pay

    •    Google Pay

    •    PayPal

    •    Klarna (where available)

How do I contact you?

If you need help, contact us at:

📧 contact@aspiregymwear.com

We aim to respond within 24–48 hours (working days).

For further contact information look at our Contact Us page